Please note – If you have ordered ‘Guitar For Kids Book’ and an intrument in the same order – they will arrive in 2 different parcels as our instruments are shipped from our partners from a warehouse location in Melbourne.
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
– Discounted items are final and cannot be returned or exchanged
– Returned items must have no visible signs of wear or use
– Returned items must have tags still on and be returned in original product packaging.
To initiate a return, please complete the following steps:
– reply to email@example.com and we will advise next steps on returns.
Items are shipped within 2 business days from Melbourne, Victoria via Aus Post and couriers and time of postage will vary depending on time year and other factors.
please email firstname.lastname@example.org if you unhappy with your items in any way.
yes, instruments bought from the site come with a tracking number which is supplied within 2 days of payment.
Melbourne, Victoria – Australia.